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julia tolley psychotherapist and counsellor, halesowen, west midlands
Psychoterapist, Life Coach and Counsellor based in the West Midlands

Business Terms


Therapy / Supervision / Coaching

1. You
You confirm that:

  • You are over 18 years of age
  • you are who you say you are
  • any therapy current or previous is divulged at the first session, it is not ethically acceptable that you are engaged in any other talking therapy at the same time as with myself or other practitioner.
  • You will advise me of any previous therapy or psychiatric care
  • You are not at risk of harming yourself or others and that you will advise me if this situation changes, for safety reasons should you divulge a serious intent to harm yourself or others I will inform the appropriate services to protect you, me and others.
  • any medications taken, drug or alcohol dependency or abuse, or any other addictions will be advised to me
  • your sole purpose of counselling is for your personal and confidential counselling use only – this may include for attainment of a counselling qualification for which you have a therapy requirement.
  • You confirm you acceptance that I will prior approval may sound record the sessions for supervision purposes only.
  • that your participation within the counselling process is entirely and absolutely for personal, therapeutic use.

2. On-going Regular Therapy
Psychotherapy is normally undertaken with a commitment to regular therapy, a minimum of six sessions is the basis for my practice. Ordinarily this would be weekly or every two weeks.
As my client, you are responsible for payment of these sessions whether attended or not until you have given clear notice that you wish to conclude therapy.
You do not pay for sessions that I cancel, bank holidays and my holidays.
If you are unable to attend a session and give me a minimum of 48 hours' notice, I will endeavour to try to offer another session in the same week or at a mutually convenient time.
Conclusion of a contract without notice will require a figure equivalent to the remaining sessions agreed eg if you attend only 2 sessions from the 6 agreed, a termination figure of 4 sessions is payable.
Payment is at the session.
On-going therapy appointments are scheduled for what is known as a 50 minute hour.
Flexible counselling sessions are scheduled for 50 minutes and start and conclude at the scheduled time; not 50 minutes after a late start.

3. Supervision
This undertaken in a contractual manner in support of the proactive of the therapist with the safety of the therapist and client paramount.
Supervision contracts are generally attended bi-weekly or 4 weekly dependent upon the requirements of specific institutes.
Again 6 session contracts are the minimum contractual requirement with a review as to the ongoing contractual supervision provision thereafter giving a minimum of 2 sessions notice.

4. Coaching
I provide personal and Company Coaching for individuals at all levels within an organisation. Utilising the GROW Model , a minimum of 6 sessions, usually bi-weekly or 4 weekly will take the approach of developing a goal strategy, to meet the needs of the client with a review an evaluation of the outcome. Further sessions may be appropriate and are agreed in 2 session blocks.

5. Additional Support
If you require support between sessions, either Therapy or Supervision via telephone this can be arranged and is chargeable at the normal hourly rate.

6. Confidentiality
The sessions – face-to-face or telephone are confidential though I reserve the right to break confidentiality in specific circumstances:- that you are personally at risk of harm from yourself or others, that others are at risk of harm from you, that your mental health state is such that you are not able to to think clearly and take care of yourself.
I will always inform you as to the reason for my decision and advise you or any action I may consider taking which may include, contacting your GP or the emergency services.

7. Supervision for Julia Tolley
I may discuss aspects of the work we do together with my supervisor. This is usual within the profession and is to ensure the high standard of my work. I would not reveal your identity to them.

8. Code of ethics
I abide by the code of ethics of the United Kingdom Council of Psychotherapy the British Association for Counselling and Psychotherapy and the Institute of Transactional Analysts.

9. Geographical Setting
My practice is located in the West Midlands, close to the town of Halesowen, 10 miles from Birmingham city centre and 10 miles from Wolverhampton. We are cClose to the train stations of Cradley Heath and Oldhill. The bus route from Dudley (Merry Hill) to Halesowen operates at the end of my road.
Access to the motorway is four miles away at junction 3 of the M5 and we are close to the M42 Junction 1. Tthe nearest M6 link is West Bromwich.
Local towns include:- Dudley, Black Heath, Cradley Heath, Quarry Bank, Brierley Hill, Rowley Regis, Stourbridge, Hagley, Oldswinford, Wordsley, Kingswinford, Wall Hath, Wednesbury, Sandwell, Oldbury, Hill Top, Great Bridge, Sedgley, Walsall, Kingstanding, Sutton Coldfield and Quinton.

10. Dispute
Julia Tolley and you, the client, agree that any dispute arising out of this service shall first be resolved by mediation.